Shipping Protection
$5.00
Optional protection for your order, for a one-time $5 fee.
What it covers
- Packages lost in transit by the carrier.
- Items that arrive damaged from shipping.
If either happens, we'll send a free replacement of the affected items.
How to claim
- Lost package: email us within 7 days after the expected delivery date with your order number.
- Damaged on arrival: email us within 7 days of delivery with your order number and photos of the damage and packaging.
Not covered
- Packages marked delivered to the address you entered (please contact the carrier first).
- Wrong or incomplete addresses entered at checkout.
- Wear and tear or damage after delivery.
The fee is non-refundable once your order ships. Contact: northbusiness@zohomail.com
Add this when you choose your gear on the product page.