{"product_id":"shipping-protection","title":"Shipping Protection","description":"\u003cp\u003eOptional protection for your order, for a one-time $5 fee.\u003c\/p\u003e\u003ch3\u003eWhat it covers\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003ePackages lost in transit by the carrier.\u003c\/li\u003e\n\u003cli\u003eItems that arrive damaged from shipping.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eIf either happens, we'll send a free replacement of the affected items.\u003c\/p\u003e\u003ch3\u003eHow to claim\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLost package:\u003c\/strong\u003e email us within 7 days after the expected delivery date with your order number.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDamaged on arrival:\u003c\/strong\u003e email us within 7 days of delivery with your order number and photos of the damage and packaging.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eNot covered\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003ePackages marked delivered to the address you entered (please contact the carrier first).\u003c\/li\u003e\n\u003cli\u003eWrong or incomplete addresses entered at checkout.\u003c\/li\u003e\n\u003cli\u003eWear and tear or damage after delivery.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThe fee is non-refundable once your order ships. Contact: \u003ca href=\"mailto:northbusiness@zohomail.com\"\u003enorthbusiness@zohomail.com\u003c\/a\u003e\u003c\/p\u003e","brand":"Shield Shell","offers":[{"title":"Default Title","offer_id":48084925579425,"sku":null,"price":5.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.shieldshell.store\/products\/shipping-protection","provider":"Shield Shell","version":"1.0","type":"link"}